Wednesday 29 June 2011

Client Feedback

Hey Bruce,

Thanks for getting in touch. It was on my 'to do' list to get in contact with you but so much to sort out since being back I haven't found the time yet so glad you chased.

In short, the honeymoon was absolutely fantastic and exceeded all our expectations (which were very high to begin with lol). The safari was amazing, accommodation and food excellent, the guide (Wilson) first class and we saw loads of wildlife. The Baraza was incredible and the perfect way to spend the second week. We didn't want to leave.

Thanks to you and your team for sorting this out. As you know we had our reservations when first booking the honeymoon due to the variety and expense of it all but we are 100% satisfied and will definitely be back for our next trip. Thanks for convincing us :)

Cheers.

Gavin

P.S. We met a couple at The Baraza who were keen on going on safari and when they heard of our experience (over a few coconut and rums) they were really keen for me to send on some info. You happy enough for me to send on your details?




Wednesday 15 June 2011

Client Feedback

Dear Ed,

Hope you are well. I have booked my Emirates flights for the agreed dates. After 3 months of researching, having everything booked for my honeymoon is a dream. Me and my partner are so excited and I have to admit that I am much more excited about my honeymoon than my wedding.

I owe you a massive thank you. I re-iterate that the whole process of dealing with yourself was one of the best customer services experience I have ever had. You have been very very patient throughout several conversations we have had right from the start. You always came across very friendly and were fully happy to hear what I wanted, in order to cater for my needs and budget. I found all your help and advice very honest, completely impartial and all in my interest. Personal recommendations such as exactly which room/suite to stay in a specific hotel for its decor and better views is just stunning and is something that will always stick in my mind. Little things like where to eat and what tours to do. You never expect such detailed advice. Such local knowledge is invaluable in deciding an important trip. I also appreciate you trying to get good deals and offers from your providers for our honeymoon.

All in all, I am so happy to have booked my honeymoon through yourself. I absolutely love my itinerary and find the price to be competitive. Having all local flights, transfers and hotels organised really has taken all headache away.

I hope the trip itself is as good as the experience of organising and booking it has been. It has been a pleasure and I would certainly book with Pure Zanzibar and most certainly with yourself again.

Thank you.

Regards,
Dr. Khan



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