Monday 14 November 2011

Client Feedback

Hi Ali,

We have just got back from our AMAZING holiday you booked for us, we just wanted to thank you so much it was the holiday of a life time, we loved every second of it everything was so well organized and everyone was really friendly we couldn't have asked for a better time.

Thanks again Ali we really appreciate all you did for us, back to normal now worst luck :( ,

Love Sarah & Tom Porter x


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Thursday 10 November 2011

Client Feedback - Essque Zalu



Hi Ed,
All was well at both the Kisiwa Hotel and Zalu. Paid for an upgrade to separate beach side chalets when we got to Zalu.
First Class Holiday.
Thank You.

Kind Regards
Alex




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Thursday 3 November 2011

Client Feedback - Langi Langi

Dear Bruce
We had a fabulous time at Langi Langi, Suli really looked after us and we will be going back there without question.
regards
Kevin



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Tuesday 1 November 2011

Client Feedback - Baraza

Bruce,

We had an excellent time at Baraza and cannot thank you enough for steering us to the right hotel. Staff fabulous, food delicious and wonderful accommodation. The pool is fantastic.

Will go again.

Justin



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Friday 28 October 2011

Client Feedback

Hi Ed

Out of all agents we've spoken to you sound the most switched on and offering ideas as below, is MUCH appreciated.

Just a quick question. My Fiance and i live in South Africa. Would it still be possible to work through you guys for bookings etc?

If you could put together a quote for what you suggested, it would be very much apprecaited, also what other months during the year would be good to visit? We not 100% set on going on honeymoon straight away.

Thanks for your help!

Shannon



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Monday 10 October 2011

Client Feedback - Breezes and Chumbe

Dear Bruce,

I am sorry for not getting back to you sooner but thank you for contacting us. We had a wonderful time in Zanzibar. Chumbe was interesting and certainly unusual and the Breezes was extremely comfortable. We had one of the best rooms available, overlooking the sea and thoroughly enjoyed ourselves.

Thank you so much for your help in putting the holiday together so well.

Kind regards,

Lynn Denison


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Friday 7 October 2011

Client Feedback - Fumba Beach Lodge

Bruce,

How lovely of you to ask.

Fumba Beach Lodge was such a lovely hotel, didn’t really feel like a hotel at all, more like a series of self-contained huts. It was picture postcard perfect and felt calm, peaceful and rustically understated. Gorgeous.

We had a great safari too, our ranger said we’d been very lucky. I think I liked the leopards and the eagle owl best.

Many thanks for all your help,

Kind regards

Ruth

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Friday 30 September 2011

Client Feedback - Breezes

Hi Bruce,

I have received the remaining contribution for our honeymoon.
Thank you very much and please thank your accounts man.

I also wanted to say thank you for everything that you did for our honeymoon.
We had the most wonderful time at Breezes Beach Resort and Spa. We would recommend it to any honeymooners.

We would also recommend Pure Zanzibar to anyone who wants to travel to Zanzibar or Africa. We loved that you could recommend resorts based on our individual needs because you yourself had experienced what each had to offer.

Thank you.
Jaclyn

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Wednesday 7 September 2011

Client Feedback

Dear John

I am so sorry not to have got back to you before. I just wanted to say that we had an absolutely fantastic holiday in Tanzania and Zanzibar. Thanks to you the choice of hotels was excellent and the z suite was an inspired recommendation
It worked brilliantly with our kids in the room below and having the suite as a wonderful gathering point, especially at sunset. The Neptune Pwani was was great too and a good contrast to the Z in terms of its size and facilities. I undertstand that a friend of mine has been in touch and I believe has ended up booking a similar holiday. I'm sure they'll have a great time too.

We certainly want to go back one day, so may well be in touch again.

In the meantime, thank you for designing such a fantasic holiday for us.

With best wishes

Pam Stocks

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Sunday 28 August 2011

Client Feedback

Dear Bruce,

I am back to Rome and I wish to thank you very much for having organized an unforgettable vacation, everything was perfectly timed and organized also the hotel in Dar was fantastic, I will try to go on the pure zanzibar website and leave a note of appreciation there too. Best regards, Alessandra


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Monday 11 July 2011

Client Feedback

Hi Ed

I would just like to say thanks for putting together our holiday package. Everything was great and my wife and I enjoyed every minute. So again, thanks and may be, we will one ,day return to Zanzibar.

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Client Feedback

Hi Ali,

Trip was fantastic. We thought Unguja Lodge was really lovely. Everyone was so helpful and friendly and the place is beautiful. Food is also very very good with a changing menu every day. Would fully recommend it to anyone.

As far as transfers arranged by yourselves, they were on time, friendly and comfortable. Everything you could have asked for

The only problem we had was that I have had a very upset stomach for over a week. It may just be the malaria tablets or possibly something I ate at some point, who knows... The sooner it clears up the better. I would warn any first time goers (as I was myself) on visiting Malaria zones etc that it may be a possible side effect to watch out for (24hr problems are obviously common in many places). It seems rare though and everybody else at Unguja seemed fine, emma certainly was. The staff were amazingly helpful and said they have seen a few people with differing effects from Malerone that are never mentioned by your doctor and seemed to think that it was the culprit.

I honestly can't praise the lodge or the staff enough, they really were wonderful and made it a lovely experience.

Hope this helps and thanks for all your help... I will recommend Pure Zanzibar to anyone thinking of travelling

Thanks
Gavin


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Wednesday 29 June 2011

Client Feedback

Hey Bruce,

Thanks for getting in touch. It was on my 'to do' list to get in contact with you but so much to sort out since being back I haven't found the time yet so glad you chased.

In short, the honeymoon was absolutely fantastic and exceeded all our expectations (which were very high to begin with lol). The safari was amazing, accommodation and food excellent, the guide (Wilson) first class and we saw loads of wildlife. The Baraza was incredible and the perfect way to spend the second week. We didn't want to leave.

Thanks to you and your team for sorting this out. As you know we had our reservations when first booking the honeymoon due to the variety and expense of it all but we are 100% satisfied and will definitely be back for our next trip. Thanks for convincing us :)

Cheers.

Gavin

P.S. We met a couple at The Baraza who were keen on going on safari and when they heard of our experience (over a few coconut and rums) they were really keen for me to send on some info. You happy enough for me to send on your details?




Wednesday 15 June 2011

Client Feedback

Dear Ed,

Hope you are well. I have booked my Emirates flights for the agreed dates. After 3 months of researching, having everything booked for my honeymoon is a dream. Me and my partner are so excited and I have to admit that I am much more excited about my honeymoon than my wedding.

I owe you a massive thank you. I re-iterate that the whole process of dealing with yourself was one of the best customer services experience I have ever had. You have been very very patient throughout several conversations we have had right from the start. You always came across very friendly and were fully happy to hear what I wanted, in order to cater for my needs and budget. I found all your help and advice very honest, completely impartial and all in my interest. Personal recommendations such as exactly which room/suite to stay in a specific hotel for its decor and better views is just stunning and is something that will always stick in my mind. Little things like where to eat and what tours to do. You never expect such detailed advice. Such local knowledge is invaluable in deciding an important trip. I also appreciate you trying to get good deals and offers from your providers for our honeymoon.

All in all, I am so happy to have booked my honeymoon through yourself. I absolutely love my itinerary and find the price to be competitive. Having all local flights, transfers and hotels organised really has taken all headache away.

I hope the trip itself is as good as the experience of organising and booking it has been. It has been a pleasure and I would certainly book with Pure Zanzibar and most certainly with yourself again.

Thank you.

Regards,
Dr. Khan



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Thursday 7 April 2011

Client Feedback

Hi Ali,

Just a note to say a big thankyou for arranging our time at Breezes. All the transfers went very smoothly and Breezes was absolutely fantastic. The room selection you advised was perfect, the location is spectacular and the food amazing. We had such a great time and will go back one day. Stone Town was interesting – but one day was probably enough and compared to Breezes we thought the hotel was a bit overpriced – just an observation really. They were very helpful with us leaving baggage etc so no complaints.

Thanks again

John

Thursday 17 February 2011

Long Stay Offer

Chapwani Private Island

We have just had in some fantastic long stay specials for Chapwani Island:

Stay 4 nights / pay 3
Stay 5 nights / pay 4 + Spice Tour and snorkeling around Prison Island
Stay 7 nights / pay 5
Stay 10 nights / pay 7

Call 01227 753180 to find out more.

Chapwani is a little island surrounded by a beautiful coral reef and immersed in crystal blue waters, filled with starfish and multi-colored corals; an amazing beach touched by the tepid monsoon; the horizon lit up by a tropical sunset: true paradise on earth.

In this private paradise, guests are free to do what they like, at their own timings, be it lying under the sun the entire day or visit the labyrinth streets of the ancient Stone Town.



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Thursday 3 February 2011

Client Feedback

thanks, Susie,
I enjoyed your dedicated service (as a matter of fact I tried several reservation offices and chose you because of the excellent service, detailed responses and competitive price)!
Asher


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Yellow Fever - Update

There has been a little confusion over this in the last few days. Initially we received advice stating that Zanzibar would now require the certificate irrespective of where you are travelling from or your route. At the time we felt this odd as Tanzania itself had not changed its position, however felt it best to warn our guests just in case they got jabbed on arrival which would not be ideal!

Today we have received a new notification from the Ministry of Health in Zanzibar that supersedes any previous that states:

‘all arrivals from endemic countries including Africa and South America must be vaccinated against yellow fever and show the certificate at the point entries in Zanzibar. Direct arrivals from non endemic countries in Europe and North America are not required to show the certificate but are highly recommended to take shots against yellow fever for own safety’

So in short it appears that things are back to normal.... for the moment.


It’s worth mentioning here that a flight via Nairobi for example does not count as direct so you would require the certificate. Once you have had it done you need a booster within one year and then you will be covered for 10 years. – If in any doubt always consult your doctor.


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Tuesday 1 February 2011

Yellow Fever

Pure Zanzibar has received a communication this morning from the Ministry of Health in Zanzibar, warning that following a severe outbreak of yellow fever in Northern Uganda, ALL visitors (not just previously designated countries) to Zanzibar will be required to present a valid yellow fever certificate of vaccination on entry. Tour operators are advised to ensure that there clients have valid vaccination certificates before travel.


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Monday 24 January 2011

Hi Bruce,

Thanks so much for organising a fantastic trip for us! The standard of service we received from you and Pure Zanzibar was exemplary - right from the moment you answered my ansaphone message enquiry in record time, which is actually what persuaded me to pursue a booking with you in the first place. We really valued your advice which was so very helpful and spot on all the way through. Everything worked out beautifully - the rooms at both hotels couldn't have been better located, - and I know you worked hard to make that right for us, the cars for trips and transfers were all on time, with very friendly English speaking drivers, the trips to Jozani, the Spice Farm, Changu Island and the Dhow Cruise were all top notch - and I even have a bit of a tan left; what more could I possibly ask!

Thanks again - we will now whole heartedly recommend you to our friends and spread the word about what a wonderful and magical place Zanzibar is.

All best,
Pam


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Thursday 20 January 2011

The Palms - Zanzibar

HI Bruce

Just to let you know that Taryn and I had an amazing time in Zanzibar, We really loved the palms and would recommend it highly. The staff were great, very friendly and efficient. The rooms were great, with ample space and well cleaned daily. Food was good, but did get a bit much with four courses every meal, but not really a complaint.

All in all a fantastic venue/holiday.

Regards

Brendan




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