Client Feedback

Dear Nick

We just wanted to say a huge thank you for organising our wonderful holiday. Zanzibar is the most wonderful place, and we were so impressed by Zanzibar Unique. Christine and her team went out of her way to help us, the pick ups were all on time, very comfortable cars and the drivers were delightful and so interetsting to talk to.

Ralph and Else at Unguja were so helpful. Please can you thank them so much for enabling Gary to be reunited with his fountain pen at the airport - brilliant organisation on your part. I also hope that Peter at Kasha has returned the room key to them as he promised to do.

As you know Kasha was a disappointment, but we were so impressed by the way you handled the situation and were able to extract us from there into Pongwe. I think Peter was very decent to refund the two nights for us - how do we go about this - does it get credited back to my credit card? It is a shame, but we felt so uncomfortable there. Pongwe more than made up for it and we cant wait to go back.

Our trip to Stone Town went well and we enjoyed the Zanzibar Palace.

We are most impressed by Pure Zanzibar and sorry for the additional work we caused you with Kasha and the pen. You can judge a travel agent by what they book and arrange for you, but I think a better judge is how they deal with problems while you on holiday - you guys definitely get an A+!

I look forward to receiving details of our refund from Kasha,


and once again for one the best and most needed holidays we have had in ages.

Kind regards



Nikki and Gary